Extra Space Storage on Rumford Ave in Auburndale offers a large selection of storage units, including climate controlled options, with features like electronic gate access, exceptional security, a covered loading bay, and wide drive aisles. The process to rent and access units is easy and straightforward. Reviews consistently highlight the facility's professionalism, cleanliness, and commitment to exceptional customer service. The staff is repeatedly described as very friendly, helpful, professional, and kind. They provide exceptional assistance, offer comprehensive information on pricing, guide customers through the rental process with patience and clarity, and go the extra mile to make the experience stress-free and manageable. The facility is noted as clean, organized, and secure, giving customers confidence. One noted issue is that the timed lights go off too quickly, posing a potential hazard. Overall, the staff's supportive and joyful demeanor makes the storage experience excellent.
Customer for last several years. Great facility - clean, bright, easy access. Even better is the fantastic service from staff - always polite, friendly and super helpful (most recently with Jevon, June 2026). If you need storage space, this is what you want. Highly recommended.
December 2025
It was a great experience for me. The space was modest for my stuffs and also the staff was kind , friendly and very helpful.
November 2025
Superb service and impeccable location, pristine clean, secured and with the easiest access.
