Advance Auto Parts in Hyannis, MA, is known for its outstanding customer service and knowledgeable staff. Customers appreciate the dedication of the employees, who often go above and beyond to assist with automotive needs. One customer highlighted an employee's persistence and patience while installing a new battery on the spot, showcasing the level of care provided. The store is well-stocked with necessary products, and staff members are willing to help find parts, even sourcing items quickly when not in stock. Overall, Advance Auto Parts is recognized as a reliable place for automotive supplies, where friendly and helpful service is a top priority.
5 stars but only for Nilla Z. She was awesome! Thank you for being intelligent and wanting to work today.
It was clear the guy on his phone and the other guy not in uniform didnt want to work today. Apparently antler sizes were more pressing matters than customer service
April 2026
Very helpful, I was in and out with the correct parts. Thank you
December 2025
Very kind and helpful employee helped me with my purchase when it was clear I had no idea what I was asking for. Thank you.