AmeriGas Propane offers reliable propane services in the Barnstable area, focusing on customer satisfaction with user-friendly digital tools. Although walk-in service is no longer available, customers can easily order propane online, pay bills, and access support through the website. Many customers appreciate the efficient delivery service, noting friendly and considerate drivers. Positive experiences highlight helpful staff members who ensure safety and provide useful recommendations. However, there are concerns regarding customer service, particularly with the emergency phone line and billing issues, as some customers report difficulties in reaching support and understanding their bills. Overall, AmeriGas is dedicated to meeting energy needs while continuously working to improve service.
Their customer service is in great need of improvement!
August 2026
I had the worst experience of my life with this company. I ordered a new propane tank two months ago. I received polite responses, yet I’ve been without hot water for two months. If you check Google, they always appear as closed. How can a company treat its customers this way?
August 2025
Driver was courteous,friendly, efficient. I was empty on Friday,he delivered on Monday despite the date given to me. No problem with them at all.
