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August 2025 by John Finlay
Driver was courteous,friendly, efficient.
I was empty on Friday,he delivered on Monday despite the date given to me.
No problem with them at all.
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July 2025 by Roland Hebert
Charged me for on site then couldn't get anyone to follow up!
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June 2025 by Aaron S
I wish I could give negative stars. Amerigas is the worst company I’ve ever dealt with, in any area of business. They over charge, lie, don’t do what they say, create problems and then charge you for them, etc. Then, when you call in, you talk to overseas people that don’t understand anything, let alone how propane, power, scheduling, solving problems, work. It’s beyond belief how bad they are in every way. Stay far far away from this company.
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June 2025 by Sara Tarca
We gave very specific details on when we would be on site at our seasonal cottage on Cape Cod. The Amerigas team decided to come out at a completely different time and because weren’t there and they couldn’t get into the house, they locked our propane tank. We Fully understand that they need to get inside to ensure safe access and function to the propane appliances, however, they came at a time that was never discussed. Since then they have sent us an $800 bill to cover the cost of a “lockout” and the propane (propane is minimal). We’ve tried to resolve this amicably, but anyone that we can talk to, which of course is no one local, simply states that that’s the charge- End of story. We are absolutely shocked as we’ve been customers of Amerigas for well over 20 years. Their lack of concern and unwillingness to consider their part in this error is absolutely horrible. We also don’t have much recourse because in order for us to switch to a different propane service we would have to pay a $1500 first time application, etc. etc. We are absolutely screwed thanks to Amerigas. IF you have any choice to go with any other service provider, I would do it, and I will certainly plan on getting away from Amerigas as soon as possible.
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May 2025 by Mark Hannon
I repeatedly told you I only wanted two deliveries per year and to cancel the rest because my tanks were full and the house is seasonal. I was told the schedule was all set. Then I get a notice that you were going to make another delivery. I called and emailed to have that canceled because the tanks were full. You ignored my request. When I request a delivery schedule I expect you to stick to it. They delivered less than 1/2 gallon and charged me about $30 for a delivery fee after I requested it to be cancelled. I’ll be looking for another service provider soon.
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August 2024 by Ralph Marquit
Great!
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May 2024 by william brotherton
Why are you delivering every month when twice a year is adequate?
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March 2024 by Frank Bridges
I am getting deliveries every 2 weeks. Small amounts. Today 15 gallons. I assume I am paying a delivery charge each time. I am going to switch suppliers if this keeps up.
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January 2024 by Amy Wally
Amerigas has done a great job keeping my family warm and comfy. Katie, who seems to handle the dispatching and management , does a great job. Communication is key. Thank You!!
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January 2024 by John Fay
The bulk driver did a GREAT job!
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January 2024 by sally Bridge
Excellent service!
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December 2023 by Peter Smith
Efficient timely service delivery. They’ve never let me go to empty- even with no guage on the tank. Thanks
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December 2023 by Allan Livingston
After waiting for 40 minutes I was disconnected. This was the 4th time I tried calling to resolve an issue. When my tank is empty I am cancelling my account with Amerigas, the worst customer service in the world!!
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December 2023 by Mark Peterson
love the auto delivery service
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December 2023 by wind wahine
The local office & delivery personnel are very helpful, unfortunately when you call phone number it sends you into the automated system and there's no way to reach your local office. The automated system uses an international call center where service representatives read off a script and supervisors refuse to help, putting the blame on the customer for any issues you may have.
