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March 2024 by sheila oneill
If it wasn't for the awesome Pharmacy staff I would give a 1
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March 2024 by gene bachman
Clean store friendly staff
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March 2024 by Dawn Flynn
Excellent experience. Friendly staff. Store clean and organized.
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December 2023 by Alex Boucher
The one employee was helpful but the managers only schedule 1 employee so they are terrible
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October 2023 by David Blumberg
CVS Pharmacy located at 411 Barnstable Rd, Hyannis, MA 02601 is an interesting CVS well stocked, but has no public restrooms which I find absurd……and unacceptable!! Have cameras outside the restrooms if you need, but how dare they be closed to the public!!! Apparently there are individuals who can’t handle nice things……..Manager was helpful.
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June 2023 by Katerina Pokrovskaya
Cashier name Orcidiha was the employee that assisted me. She is absolutely incompetent, rude, aggressive and unprofessional at her job. Her customer service is incredibly poor. She overcharged me so I asked her to rescan my items, she did and again made a mistake didn’t scan enough items. She didn’t know which item she missed, I asked her to cancel transaction again so she won’t charge me for the same item twice. She became very rude- told me that I am complaining too much. On top of that she could not understand me when I asked her about promotion ( there is a promotion popped on the screen to sign) and when I asked her about it, she said : “ just hit cancel “ she could not explain to me anything im English. After being rude she just turned around and left, saying that she has to take care of another customer. I told her that I am also a customer and would like to talk to the manager. Manager name Phil came - did not even apologize for such a rude employee- just rescanned my items for the 4 th time at this point and didn’t even said thank you. This CVS located close to my house and I’ve been a regular customer at this location for almost 5 years - this is a new employee stuff but very unprofessional. My neighbors have complained about the same cashier, claiming that she can’t even give change correctly- I didn’t believe it but now I experienced her unprofessionalism myself and would like to see this woman anywhere else but this store.
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April 2023 by Nomi Star
Worst service EVER!!!! Sat in drive-thru for over 20 minutes waiting, meanwhile they are helping folks inside that came long after me. Time to change pharmacy!!!!
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April 2023 by Naomi E
Worst service EVER!!!! Sat in drive-thru for over 20 minutes waiting, meanwhile they are helping folks inside that came long after me. Time to change pharmacy!!!!
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November 2022 by John H
Just stay away if you actually want someone to just do their job at this pharmacy, The rudest , worst customer service I ever experienced.
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October 2022 by Christopher Messinger
As mentioned in previous posts:Staffing is inadequateStaff operates in a dysfunctional manner--I witnessed a pharmacy tech yell at a pharmacistNot your ideal CVS store
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August 2022 by Matthew Collard
If you can’t properly staff your store, don’t offer services like passport photos.Maybe less stores and more people in each store us a better model for service
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July 2022 by Eric Fortin
Rudest woman in the world works the drive through. Unexplainable rudeness…I’m dumbfounded by the social interaction I just had at the window attempting to get a Covid test.
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July 2022 by Jay Ferris
Pharmacy need work but store great....
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April 2022 by Bruck T.
Pharmacy staff has the Worst customer service of any CVS I have been to! Extremely rude personnel!
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November 2021 by Carla Milena
I came in at the time of my appointment and nobody was working there. There was only one person working at the whole CVS pharmacy store and the pharmacy itself had the gates closed. The person working there said they had a staff issue. There was no sign at the drive through. Two more cars were there as well to take covid tests and I had to let them know about the issue. We waited about 30min.
