Metro by T-Mobile at 769 Lyannough Rd., Space E-123B offers affordable prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. The staff are friendly and helpful, with employees like Caillie and Stephanie receiving praise for their kindness, knowledge, and excellent service. Caillie is recognized for her contagious personality and thorough assistance, making customers feel well cared for even when working alone. Stephanie impresses customers by going beyond expectations, helping them choose new phones and securing stolen devices. However, the store needs to update its hours on Google, as customers have arrived after closing time, only to find it locked. Overall, the store provides good service with friendly staff, but improving communication about hours would enhance the customer experience.
My brother works there and something happened to my phone so he bought me a new phone
September 2023
They need to update their hours. I showed up 5:30 and they were locked up and the associate says they're closed for the day. Google said 8 p.m. I live a bit of a drive away and came over just for Metro.
September 2023
They need to update their hours. I showed up 5:30 and they were locked up and the associate says they're closed for the day. Google said 8 p.m. I live a bit of a drive away and came over just for Metro.
