Verizon's Hyannis store offers customers a range of mobile, 5G home internet, and business solutions. Customers can conveniently visit the store or schedule appointments online. The store features options for online orders, including free 2-day shipping and in-store pickup. Reviews highlight both positive and negative experiences. Many customers praise the friendly and helpful employees, especially Ramon and Jason, who provide great service and resolve issues quickly. However, there are mixed reviews regarding customer interactions, with one customer mentioning an unpleasant encounter with another employee. Additionally, while some staff are willing to assist with problems, others may suggest replacements for older phones without thorough support for software or hardware issues. Overall, the store aims to provide a positive customer experience, though individual interactions may vary.
Amazing experience at this Verizon store! The staff was incredibly helpful and knowledgeable, making the process of upgrading my phone seamless and enjoyable. I left feeling super satisfied with my new device and all the great tips they gave me!
April 2026
Fantastic service and super helpful staff! They really took the time to answer all my questions and found the perfect plan for me. The store has a great vibe, and I left feeling really satisfied with my experience.
May 2025
Had issue with incorrect billing on my invoice. It took some time in the store to get the problems corrected. Fausto Tineo contacted Verizon Billing directly while I waited, they determined the problem and corrected the invoice. 5 Star support.
