Metro by T-Mobile at 769 Lyannough Rd., Space E-123B offers affordable prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. The staff are friendly and helpful, with employees like Caillie and Stephanie receiving praise for their kindness, knowledge, and excellent service. Caillie is recognized for her contagious personality and thorough assistance, making customers feel well cared for even when working alone. Stephanie impresses customers by going beyond expectations, helping them choose new phones and securing stolen devices. However, the store needs to update its hours on Google, as customers have arrived after closing time, only to find it locked. Overall, the store provides good service with friendly staff, but improving communication about hours would enhance the customer experience.
Stephanie is the best! If she's not working then dont bother. Love her customer service! Best part of a very long day!
August 2025
Stephanie has always been extremely helpful and very knowledgeable as well as always quick to figure out exactly what problem I'm having or what will best suit my needs. Ill never shop anywhere else as long as she's there!
July 2024
My brother works there and something happened to my phone so he bought me a new phone
