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“I just had the most enjoyable time spent at a bank. I went into this branch to get a replacement debit card because mine was comprised. That was caught by the bank as well. At any rate, I couldn't wait for it to be mailed, so into the bank I go. Everyone in this branch was super friendly, helpful, and professional. They knew and greeted regular patrons by name. I had to wait a bit for my card, but had a lovely conversation with Brooke while I was there. It didn't seem so long. Good job, Cambridge Savings. I may give you all of my B of A business.”
“I was introduced to David B. by a friend and he connected me with Misha, Christine C., and Tom T. They are all truly amazing! They not only responded to my inquiry promptly, but have been so very helpful throughout the process. I felt informed of my options and they guided me through each step with clear instructions. I cannot thank them enough for making this banking experience so positive.”
“After a death in the family, we came to close out an account, and with traffic the bank was closed 9/27/23. I called the bank and the teller was kind and offered to help us in the drive thru. We had traveled a great distance to complete this transaction. Thank you for your kindness and service.”
“My experience has been overall very good. While I am not a huge fan of only one teller, I have only had to wait more than a few minutes a few times (I do not go at lunch time though). They have not ha enough large bills one time, other than that, good.”
“I’m extremely satisfied with the quality of service. The staff are always professional, helpful, and friendly. Whether I’m visiting a branch, calling customer service, or using the mobile app, the experience is always smooth and efficient. but I’d especially like to mention Chris, Nadia Haddad, and Eman. Each of them provided top-notch service — professional, kind, and incredibly helpful.”
“This branch is great, they helped me resolve my credit card issue completely towards the end of the day. They helped past their working hours to make sure my card was working.”
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“This bank has to be the best around. Came in to get a savings account and Janette did an awesome job helping me. Everyone working here is pleasant and friendly. Everything I needed done got done fast and efficiently. They all need a raise. Great Job”