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“Jose the Branch Manager was Absolutely Amazing! He assisted me with an issue regarding my elderly mother. He was so kind and helpful..so professional! Thank-you so much Jose! Cambridge Savings Bank is so fortunate to have you as part of their team!”
“The two women who helped me and my dad today were sent from the land before automatons. They looked at the problem and figured it out with a common sense approach. Dads membership and CC were reinstated. It would have taken hours and years off my life otherwise. Can’t thank them enough. Restored my faith in humanity.”
“2nd generation banking with Rockland Trust.....now I know why my parents were valued customers. The customer service is outstanding and knowledge of the banking industry exceeds expectations.”
“This branch doesn’t have tellers but one of the staff members name Nasrene helped me
and got my problem solved also she helped me to deposit money step by steps with lots of patience.
Nasrene thanks a lot for your courteous help.”
“I always get everything done in a timely manner. Staff is knowledgeable and friendly. Just opened a business account and had a great experience also. I recommend this location and this bank in general!”
“I went to the Burlington branch and met with assistant Vice President branch manager Cyndi Bentz. She was very knowledge and quite helpful. If your'e seeking a banker who is in YOUR best interest and cares, I would highly recommend you meet with Cyndi.”
9AM - 4PM
75 Middlesex Turnpike, Burlington
Banks
“I just had an amazing experience with all the team everyone threats me really in this unit well and solve my problems. It was a Saturday end of shifts and they still took all the effort and help me. Specially Larise that works straight in my case.”
“Been coming to this branch for years and have no complaints about anyone that helps me there. Between Amy, Mimi and Joe, my issues are taken care of quickly and unless it’s a TD Bank problem, they always resolve my issues. I literally drive past the Billerica branch to go to this branch because of the staff.”
“amazing experience!! the staff was patient, helpful and went above and beyond to make sure i understood everything & staying late to help me!! truly outstanding customer service.”
“I recently visited the Bank of America Financial Center in Burlington, MA, and had a fantastic experience. The associates here are incredibly friendly and professional – they really go out of their way to make you feel welcome. What stood out most was how they work as a seamless team; Elham, one of the bankers, introduced me to her colleague Jamal, who brought in Deandre to assist with my specific needs, and then even pulled in the financial advisor Silas from his office to join the conversation. It felt collaborative and efficient, not like I was being passed around. If you’re in the area, I highly recommend stopping by – 5 stars all the way!”
“I was at the branch a week ago and was courteously served; the purpose of my visit was met in one quick trip. I know there's a shift is retail banking, that people do not visit branches much any more, and central operations are taking in more authority/responsibilities, so it's refreshing to meet cheerful employees at this branch, in a comfortable setting, and still get a lot of things done. Visit your local branches, cheer them on, or all we'll see is ATM machines!”
“We have been members of DCU since it first started. We have always liked them and everybody is friendly. Their services are good and their rates are very good. A great bank to deal with. We were able to get a special loan for a used car that we were not able to get that some other banks.”
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“Bob Cahill provided excellent customer service by being patient and thorough. He took us step by step through the whole application process and answered all our questions to our satisfaction. We always felt we had a Leader Bank team on our side who really wanted to help us.”