Citizens is a local bank that has received positive reviews from its customers. The bank's branch manager, Ms. Selamaj, is praised for her exceptional customer service and commitment to ensuring every customer is satisfied. Customers have had a generally good experience, with only a few instances of having to wait more than a few minutes or the bank not having enough large bills. The staff, such as Spencer Weldon, are also commended for their great customer service and making it easy to open an account. Overall, Citizens is described as an excellent banking experience.
Deposit went “missing” shortly after it entered my account. Took a bit longer than it should have to fix but they got it resolved.
November 2025
I go to this branch monthly and it is a great branch. Angie at the front desk is always friendly and helpful.
April 2024
My experience has been overall very good. While I am not a huge fan of only one teller, I have only had to wait more than a few minutes a few times (I do not go at lunch time though). They have not ha enough large bills one time, other than that, good.
