Relentless Towing & Recovery is a highly-regarded auto service company located in Belchertown, MA. They are known for their quick response times, friendliness, and professionalism. Their team of experts, with decades of experience, utilizes state-of-the-art equipment to handle a variety of situations, including towing, roadside assistance, and accident recovery. Customers have praised the company for their availability and dedication to meeting their needs in a timely manner. Justin was professional, friendly, and personable, making a difficult situation easier. The team is known for being amazing at calming people down in a very stressful situation and helping them look at the brighter side of things. The company has also been recognized for their exceptional customer service and going above and beyond, with staff who are professional, courteous, and obviously know what they are doing. One customer received a price and estimated time of arrival in one phone call and was helped within 15 minutes. Overall, Relentless Towing & Recovery is a reputable and reliable company that prioritizes their customers' needs.
I was stuck after my alternator blew and they got a tow to me in less than an hour. They were very helpful and upfront about the price on the phone and the driver was super kind.
January 2026
They were polite and courteous. Towed our car after an accident, made arrangements for us to get our belongings the next day and took our car as scrap, and made deductions on the bill.
December 2025
Upfront price, direct communication. Had a tow from my house to a mechanic and the service from Justin was top notch. I’ll be using Relentless from now on.
