Towing near Belchertown, MA

“My car slid down our sloped driveway on the first snowfall. I backed it up over a rock and got myself in a pretty sticky situation. Justin came out to my house in about 30 minutes (45 minute estimate) and came up with a plan to get me out after assessing the situation. His friendly, knowledgeable, and passionate demeanor made a bad day a lot easier to stomach. Only paid $129 which for how stuck she was seemed reasonable, i was happy to pay it.”

“This business is honest, fair and does great work in an efficient manner. I've been to Todd twice and he's done great work both times and always gets things done quickly even when it's busy. Won't scam you for the money like a lot of other places do and always explains things in a way anyone who doesn’t know cars would be able to understand. I feel lucky to know such a good place to get my car fixed if I ever need it, would recommend anyone to go here!”

“Everyone I have dealt with there is extremely helpful, knowledgeable, and professional. I highly recommend Trackside for all your automotive needs, all in one care for your car with great friendly service.”

“We have used TowXperts for the past 15 years, towing anything from passenger cars to heavy equipment going as far as New Jersey to New Hampshire and everywhere in between. Always had a great experience and highly recommend TowXperts for any tow ranging from your kids tricycle to a D575 bulldozer.”

“I never imagined that I’d feel the need to write about a great experience with towing…but here we are! Wonderful customer service starting with the initial call, a follow-up call to let me know they’d be late (by 5 minutes), then a reassuring talk and expert service with the actual towing. Thank you!”

“Have to give them 5 stars. I know its a state and city contract towing service and some claim to have a bad experience. I started off that way. Our car broke down on the Mass Pike. State trooper called for a tow truck. The only one allowed to do it. They towed my car to our destination. The driver after releasing the car needed to jack it up to get something. When he was jacking it up kind of roughly he ended up destroying the front end of the car. I was shocked and had no idea what was going to happen next. I called CJ's and explained what happened. They excepted responsibility and offered to make it right. They picked up the dead car with a messed up front end and brought to their shop. I recieved a call two days later and they told me the fixed the front end of the car. Even removed some scratches that were already there. Replaced the battery and tested the alternator. Everything was working. The even detailed the car.
They took a bad situation and made it right. So that is a 5 stars.”

“The patience the Balicki Auto team showed me was unparalleled in these traumatizing times of COVID. Despite our car's manufacturer requiring the Balicki family to consult them time and time again to delay our repair, I was bone-deep confident that the Balicki Auto family were doing their best at every step. And they were. Our car was in an accident that we were lucky was merely the glancing blow of a Moose. The auto adjuster thought that the kind of repair would be a cinch to pull off--except for the fact he was in a rural town, Ware. One look at the car, and the Balicki Auto family I spoke to, Mike, told me that the damage to the pillar--the metal to the side of the windowshield--would be so bad he might need to send it out to someone in his network who would repair it as good as new. As good as new--can you believe that? When we received our car after weeks of patient updates in my idea of timely, he was right. His team had found damage to parts of the car and had restored them in a way that deeply moved us. We don't have public transport in many places in the USA, and that's doubly true for rural, so your vehicles are a family member and they get you where you go every day. Seeing our car returned to our lot--"Brand Spanking New" I could say after this accident--made me as tearful as a new parent. I'm certain that the Balicki Auto family deserves to be your first stop in auto consultation in Ware, Hardwick, Gilbertville, and the surrounding areas. I heard they had likely decades of work in this area, and the relationships and connections they've built are something that is part of their expertise. I felt I got the best local repair, which surprised me since they exceeded my expectations of what was possible. I don't think it's fair that such a quality local business can provide such expertise and lack the support they deserve. So here's my review to let you know local businesses are worth more than I could ever imagine. Thank you, Balicki Auto.”