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“Great service from Jayson very knowledgeable and felt like he wasn’t just trying to sell me some tires would definitely recommend going to see him in the future for all of my other tire purchases thank you again”
“I got a flat tire picking up my sister at the airport. We arrived with a donut with about 90 miles left to travel home. They were very busy but were able to get me in and back on the road in no time. I could not thank them enough. I really appreciate their kindness.”
“Went for shock replacement and was told that my car isnt worth fixing. Significant rusting problem underneath that i wasnt aware of from my regular mechanic. I appreciate KENS honesty, and will never go back to my original mechanic who i put all kinds of work on with severe rust issues in frame. If i need help with my car, ill see KEN. Its not easy recieving bad news about your vehicle, but honesty is appreciated. Thank you , ken!”
“Scott was awesome! He was incredibly polite, cheerful, and helpful on the phone. When I got there, he graciously showed me around the office space/show floor. There was a roku TV, free snacks, drinks, hot chocolate and coffee, table and chairs, single putt golf set, and a cornhole board, among other things. It's the first auto body shop where I could see they cared about us customers who have to sit and wait, bored as hell for hours? At one point, I heard one of the guys in the shop whistling! They were done in the time frame estimated, which is always appreciated, and my appt was next day when I called. They got me right in within 5 minutes of arriving. The gentleman at the cash register was just as happy and helpful! Thank you to Scott and the whole team!”
“I literally can’t explain enough how much this place has helped me and my partner this last year, first he helps me get my 2005 CRV running after I haven’t driven it for half a year, then he helps us with our 2001 Silverado, dropped it off the same day we spoke over the phone, had the truck pass its inspection with flying colors the same week. Most recently we had a 2020 Outback conk out at a light, the battery just completely shut down. I gave them a call and they were able to have it towed there same day, he even helped me with the tow truck who was jerking my car to get it off the back and he shut that down real quick. I picked my car up that night, no more issues with the battery. Every time we go he also explains everything he’s doing and why, and even lets us know where he sources materials if we were to ask. We’ve even gotten U-Hauls from them and haven’t had a single issue in that case either. All around 10/10, I could not recommend him enough ?”
“If you're in or near Amherst you should go to these guys, they have honest pricing and don't try to screw you over which is not the case with 90% of chain auto shops.”
“Needed a last minute misfired cylinder repair on a Saturday. He accepted my request and worked on my car and also fixed it same day. Decently fast and fairly priced. Good dude.”
“My wife recently took our 2012 Nissan Altima there to replace a hub assembly. She got there at 8am for her appointment and they had her back on the road by 9. The noise is gone and much smoother now. Nice job guys and thank you!”
7:30AM - 12PM
2830 Boston Rd, Wilbraham
Tire Dealers
“Jeff the manager always has been more than fair and has been great with helping me out with any issues I might have on all of my cars’ I’ve ever owned and his staff are good guys’ . Jeff has done favors for me more than once and he’s very appreciated . Anything from my 1986 mustang to my 2000 jeep, to my families 2016 Ford Edge—and today picking up my 90” Celica , he does it all and is always good work.”
“I bought a set of tires for my truck from Nondo’s. Great prices, awesome customer service. I would gladly recommend them to anyone looking for tires. They were happy to help from start to finish.”
7:30AM - 12PM
292 College St, Amherst
Tire Dealers
“Brought my 2016 Acura here when it started to make a clanking noise. This shop was recommended by a local friend and I understand why! When I called, they told me to bring it in ASAP and promised they would at least look at it by EOD. Come lunchtime, I already had a voicemail from them stating what the issue was, how much it would cost, and when it would be done. They also gave me their recommendations on what I could wait to get done/how to bring the cost down. I was able to pick up the car the same day! Will be coming here again!”
7:30AM - 6PM
572 Holyoke St, Ludlow
Tire Dealers
“Very professional good fast service. They have always made tire repairs for free prior to even purchasing tires there. Also free TPMS sensor diagnostics and they provided a part number for one that was bad and sent me to O'Reilly's where it was very reasonably priced.”
“College Street Motors is truly exceptional! I’ve been here twice now, and both experiences have been phenomenal. Most recently, I was preparing for a cross-country trip when my car suddenly started making chirping noises. Despite it being last minute and close to closing time, they took my car in without hesitation. By early the next morning, it was fully repaired and ready to hit the road. Their professionalism, kindness, and efficiency are unmatched. Highly recommend!”
“Owner personally helped me out big time with a tire repair. Others wouldn't have even tried to do and this place went above and beyond and will be telling others and all my needs will be going back to Bill's. Thanks again for all your help! Great shop and good professionals that know tires and been in the business to see it all.”
“THIS IS JAOME TRANSPORT AND A95 SAY THANK YOU TO ALEX AND HE TIRE MEN TO DO A GREAT JOB ON MY 2017 VOLVO LAST FRIDAY.TRUCKERS THIS IS THE PLACE TO GO 100%RECOMENDED.”
“Five Stars to Jonathan Luz Manager of Vehicle Services. He is very personable and professional. He takes care of me and calls me by name EVERY TIME I walk through the door. If he every leaves the Boston Rd location I will definitely follow him.”
“Great repair facility, my daughter got a flat on the way back to u-mass, vehicle was towd there, steve the owner was great matched a tire up for her in 1 day, she was back on the road. thanks again”
“I purchased the wrong size tires and Mark worked with me to get me the size that I needed. He was very understanding helpful. I wouldn’t buy tires from anywhere else. Great prices and great customer service.”
“Good place for tires ! Friendly and knowledgeable service. Bill, who does inspections , is a wealth of knowledge and a great problem solver. He always has a solution to get issues solved . Very helpful!”
7:30 AM - 4 PM
1514 Boston Rd, Springfield
Tire Dealers
“Staff there were great. I've been doing business there for years. Front desk staff kept updating me with estimated completion times of my vehicle be serviced.”
“Five stars! Brandon and Crystal are the most accommodating and professional individuals in this industry. Respectful, honest and compassionate. The quality of work is beyond compare. Please stop in for nothing less than a tire repair.”
“I have been a customer of Pep Boys for approximately three years and have consistently experienced satisfactory service until recently. During a recent visit for an oil change, I encountered an unprofessional attitude from the mechanic when I inquired about the key fob. While I acknowledge that everyone can have challenging days, it is essential for professionals in customer service roles to maintain a respectful demeanor.”
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“Our car broke down last night and I had it towed to Don’s. I called and left a voicemail to let them know. This morning they got the car looked at and should have a new front axle installed today. Great customer service and work done in the past has always been excellent.”