Pep Boys is a trusted auto service and tire shop located at 1177 Boston Rd, Springfield, MA. Customers appreciate the professional and helpful staff, particularly a service advisor who answers questions and provides guidance. The shop offers a range of services, including tire installation, repair, and replacement, with many experiencing quick turnaround times. While some reviews mention longer wait times for tire appointments, overall, customers are satisfied with the quality of service and competitive pricing. Pep Boys also assists with various auto repairs and maintenance, ensuring a reliable experience for both regular and new customers. They have a positive reputation for handling emergencies, such as helping customers quickly when tire issues arise. With over 100 years of experience, Pep Boys remains a dependable choice for car, truck, and SUV needs.
They're amazing always my go to mechanic for any small problem. Always honest and fair.
August 2026
Vic was amazing and very helpful with my with my car issues. I highly recommend this store just because of the way vic goes out of his way to help his customers
August 2026
Upfront honest and told it like it was can’t beat it and gave me options. Definitely go back.
