Xfinity Store by Comcast
Internet Service ProvidersHours:
245 Hartford Ave, Bellingham MA 02019 Hours
About Xfinity Store by Comcast
The Xfinity Store in Bellingham provides services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments or handle equipment. Reviews highlight that dealing with the company by phone or chat can be frustrating, but visiting this store offers a much better experience. Staff members are described as amazing, patient, compassionate, and genuinely caring. They are helpful and determined to create a happy customer. Employees take time to explain issues, set up new equipment and better plans, and resolve service problems. They are knowledgeable, even about competitors' plans, and provide above-and-beyond service. While some technical issues may require a further service visit, the in-store team is consistently praised for turning a potentially hassling experience into a successful and satisfying trip.
Most Recent Reviews
August 2025
Had a great experience yesterday with Jacob customer service rep. He was patient and compassionate as I had to replace my mom‘s phone, Very satisfied with the service I received. Thank you Jacob!
July 2025
Went in because my internet was down and xfinity were saying it was my modem. Jacob and his manager were really helpful, set me up with a new modem and better plan. Unfortunately it didn’t fix my down internet ☹️ when I got home , but those guys were really helpful. I’ve got to wait for a tech to come out.
May 2025
Dealing with Xfinity over the phone or through their chat bot is always blood boiling. So so happy I decided to come to this location for help - Lance and Jonathan were super helpful and resolved the issues I had with my Xfinity services.
More Comments(53)
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