The Bank of America Financial Center is a highly recommended bank with a five-star rating. The staff is exceptionally kind, professional, and accommodating, providing great customer service even to non-customers. The branch has a friendly, community-oriented atmosphere, with a knowledgeable and helpful team. Customers praise the branch manager and staff for their assistance with various banking tasks, including setting up new accounts, navigating the mobile app, and depositing checks, all with a positive attitude.
I highly recommend this bank with a five-star rating. I reside in NJ and do not bank with Bank of America. Travis, who assisted my non-English-speaking brother in setting up a new account, was exceptionally kind and professional. I approve for non-customer of Bank of America to open an account and do business.
January 2024
Klara and Trevor are wonderful! Even though Bank of America is a large financial institution, you have the feel of a local community bank here. They are friendly, knowledgeable, helpful and very accommodating. Thank you for your great customer service.
May 2023
Full service Bank of America branch in downtown Beverly. Branch manager and staff are very helpful and easy to work with.
