This Verizon store is highly praised for its excellent customer service and friendly staff. Customers frequently mention employees like Ashley, who go above and beyond to assist with phone setup, transfers, and finding the best deals to save money. Ashley’s patience, knowledge, and caring attitude make the experience easy and enjoyable, even for those who dislike technical tasks. The staff handles busy times well, managing crowds with professionalism and making customers feel like priorities. Many reviewers appreciate the helpfulness of team members in solving issues such as viruses or trade-ins. The store environment is welcoming, with employees providing personalized attention and leaving customers satisfied. Overall, this Verizon store is recognized for its great service, friendly atmosphere, and staff dedication, making it a highly recommended place for phone needs.
Had fantastic experience at the Beverly Verizon store with their employee John. I had just come from the Apple Store with more issues than I started with and John put me right at ease. He was a wonderful help and solved all the problems I was having. Highly recommend!
March 2026
Danielle was extremely thorough and professional. She guided us through transferring everything to our new phones.
March 2026
Staff here are exceptional at solving issues and making sure you leave a happy customer. I’ve been with Verizon for many years and am happy with the quality of service. Shout out to the Beverly Verizon store - they are the best!
