Verizon, an authorized retailer with stores in Massachusetts, New Hampshire, and Maine, provides excellence in cellphone retail and customer service. Customers praise the friendly and helpful staff, who go above and beyond to ensure a smooth and seamless experience. Whether it's setting up a new phone, finding discounts, or changing over from an old device, the associates, such as Noel and Joel, demonstrate professionalism and attentiveness, even while juggling multiple customers. The store is highly recommended for its quality service and ability to meet the needs of its diverse clientele.
Visited the Beverly store yesterday. I Was so fortunate to be serviced by Anicia.. She was knowledgeable, professional and tech savy along with extremely patient with all my questions. She was extremely efficient and a superb multi tasker. Outstanding experience. She is a great advertisement for Verizon .
August 2026
Noel was super helpful got me an upgraded watch and phone for a great price as I was canceling my previous watch I was still paying for without having.
August 2026
Anicia was super helpful and went out of her way to help manage the account and set me up with a new phone
