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“Great experience at this Verizon store! The staff was friendly, knowledgeable, and really took the time to help me find the best option without any pressure. Everything was explained clearly, and the whole process was quick and easy. Highly recommend!”
“Thank you, Cory. You always are so helpful when I have problems with my phone. That's why I chose to buy my new phones from you!
EXCELLENT customer service!”
“Scott Networks is amazing! They tackled a very complex problem of intense hacking across a computer, wifi, phones and apps. They demonstrated excellent technical competency and appropriate compassion, efficiency, support and direction. They are a God send . I deeply appreciate the help they gave to me and my family and thankful we have this team to address our technology challenges in todays world.”
“Hi, I just want to reach out and say how happy and beyond satisfied with your colleague, Joel, who works on Highland Avenue in Salem Ma., his customer service skills are impeccable, and I really wish that the manager to the store had half as much of common courtesy for customers like Joel does…… he is definitely a five star employee”
“manny is the best retail manager there he went above and beyond for weeks just to help me out, he never gave up on me. thank you manny much love ????”
“I had the pleasure of working with Destiny. I cannot say enough about the customer service that I received from Destiny. She explain everything to me. I went from an android to an I phone. She explained everything to me and did not let me leave until I felt very comfortable with my new phone. She is an asset to that location! Best customer service I have ever received from a retail store. Thank you Destiny!”
“Manger was great I got my problem fixed in two seconds while I was trying to reach the customer care for the last seven days staying for 40 5060 minutes on the phone”
“Best experience I've had dealing with one of the Internet providers. This was a few months ago but I canceled my service online and went in to drop off my router. There was no line and service was prompt. They scanned the router, looked up my account and offered to have me pay the $7 and change that was outstanding on my account to close me out right then and there. They provided a receipt for dropping off the router, proof of payment and that was the end of it. No lingering fees or cancellation charges and I haven't looked back. Xfinity might stink but this store did not.”
“Ty was so helpful and efficient when I brought my mom in to get a new iPhone. He was friendly and knowledgeable, reassuring my mom the new phone would be easy to adjust to. He also reminded me of the USB C connection needing a new plug and cord.”
“Store was pretty packed when I went in but I was helped out quickly. Service was very good, Gilbert especially was super helpful and made the experience much better!”
“Sunday 1-25-26 on a stormy bad wheather afternoon I came in for a help on my new phone and thanks to Shaun who helped me to fix my issues with the new phone for not even two weeks but thanks to Shaun who helped and solved my issues!!!!”
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“Very friendly, competent and convincing me to upgrade my phone and supplier. Very low key but I left upgraded although I went in for a simple question which was answered!”