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March 2025 by Laurie Lundin
As another person gave one star. I'd give zero . Routed.to.ignorant ppl overseas or could be here that lie .and can't do one thing right. Almost feels on.on purpose. They LISTEN if u know what I mean
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March 2025 by Nicolas Torre
Talked on the phone with someone from this store about the promotion of getting a deal on a phone from switching carriers and keeping my number. She took my info and told me i could get the phone i was looking for. Then i come to the store and the guy tells me it will be over $400 when i was told $49.99. And the same guy in the store 2 days ago told me $500 and there were no deals. These people are just trying to scam you don't use their store
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February 2025 by Randy Whitehurst
Customer service in the stores is ok but on the phone is a joke.
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February 2025 by Andre Filipe Lipe
I had no service for the entire day after a phone number portability issue made in another store in Everett and spent hours calling Metro by T-Mobile with no solution.
Frustrated, I went to this store, and Samantha was an absolute LIFESAVER! She fixed my problem and restored my service in less than five minutes. Best employee ever—thank you, Samantha!
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November 2024 by Frank Fligg
When To Upgrade Memory On My Phone, Was Told That I Would Have To Buy a New Phone😡, I Own a Brand New Phone That Is Upgradable, This Person Does Not Know What She Is Selling, I Only Whent Here For an Extra Charger Cord While I Was In The Area and Asked About Memory Update.
Very Small Two By Four Place Not Very Much For Phone Inventory, Don't Buy a Phone Here Go To The Metro PCS Store in Haverhill, Ma
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September 2024 by Nicole C
Zero stars if I could. Came at 11AM right when they "open." Store was closed. Went to Dollar Tree to kill some time. Came back at 11:15AM, still closed. Gave it a couple mins until 11:25AM still no one showed up. Waste of time
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September 2024 by Mohammed Alaedani
It's says open but the store is closed no one here OMG try to call 3 times no ANSWER
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August 2024 by ___
Absolute thieves. My senior parents were absolutely fleeced by these people. Never, ever come here or send people here.
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August 2024 by mauri souza
Today I went to the MetroPCS store in Bilerica (484 Boston Rd Unit 102) where the service was terrible. The attendant was completely uninterested in solving the problem and had a lazy attitude, bordering on neglect. Very bad experience.
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August 2024 by Ramon Contreras
It doesn't exist, there is nothing here just toys and a very rude man.
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June 2024 by Orlando Diaz
12:10 and it’s not open
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March 2024 by T. WassaJ (BODHI-SATTVA-SÕĹ)
It says Metro buy T-Mobile but yet you can't service T-Mobile customers or help T-Mobile customer. Unacceptable. It does not matter whether or not there's a T-Mobile alternate store in the same shopping center. I could literally close my account just from this poor experience. Very simple what I was asking. At least for somebody who understands and comprehends what the complication is. I have a notification going off every single minute and I don't know which one it is and I needed to be turned off but I need the rest of my notifications to still be on. They suggested just to turn the notifications off all together which completely nullifies the point of notifications
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October 2023 by T. WJMaliKî (BODHI-SATTVA-SÕĹ)
It says Metro buy T-Mobile but yet you can't service T-Mobile customers or help T-Mobile customer. Unacceptable. It does not matter whether or not there's a T-Mobile alternate store in the same shopping center. I could literally close my account just from this poor experience. Very simple what I was asking. At least for somebody who understands and comprehends what the complication is. I have a notification going off every single minute and I don't know which one it is and I needed to be turned off but I need the rest of my notifications to still be on. They suggested just to turn the notifications off all together which completely nullifies the point of notifications
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October 2023 by Stephen Carpenter
New phone, still getting used to it. cover was more than I expected. But I'll make this store the best
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October 2023 by T. MR.WILSON (BODHI-SATTVA-SÕĹ)
It says Metro buy T-Mobile but yet you can't service T-Mobile customers or help T-Mobile customer. Unacceptable. It does not matter whether or not there's a T-Mobile alternate store in the same shopping center. I could literally close my account just from this poor experience. Very simple what I was asking. At least for somebody who understands and comprehends what the complication is. I have a notification going off every single minute and I don't know which one it is and I needed to be turned off but I need the rest of my notifications to still be on. They suggested just to turn the notifications off all together which completely nullifies the point of notifications
