Metro by T-Mobile at 484 Boston Rd Unit 102 Metropcs offers unbeatable prepaid plans and 5G phones from top brands. The friendly staff, including Samantha and Steve, are praised for their exceptional customer service. They are described as professional, kind, and going above and beyond to assist customers with plan changes, ACP applications, and resolving phone-related issues. Customers are highly satisfied with the service they receive, highlighting the employees' patience, understanding, and problem-solving abilities. The Billerica location is considered the best Metro by T-Mobile store in the area, known for its great customer service and helpful, knowledgeable staff.
