Advance Auto Parts at 1190 Massachusetts Ave in Dorchester is a helpful and friendly automotive store. The staff provides excellent customer service, treating customers well and going above and beyond to help with car issues. Customers appreciate the employees' patience, efficiency, and willingness to assist, whether it is fixing problems, offering advice, or helping with transactions. Several reviews highlight staff members like Jerry, Hunter, and Erick for their dedication and effort to ensure customer satisfaction. The store offers a wide range of products, including leading brands like FRAM, Carquest, and DieHard® batteries. They also provide free services such as battery testing, oil and battery recycling, and engine code scanning. Customers feel welcomed and valued, often mentioning the positive atmosphere and great treatment they received. The store is recommended for its helpful staff and quality parts, making it a convenient place for vehicle needs. Overall, Advance Auto Parts in Dorchester is praised as a place where customers find good service, helpful employees, and the right parts for their cars.
Great store but especially great help from Kelly! He went out of his way to help me with part of the installation of my mirror and did it with the best attitude possible. I really appreciate Kelly for all of his help, God Bless Him!
February 2026
This location was incredibly helpful in charging my battery after it had died on a cold night (Feb 4th). Kelly, especially, did a great job and made quick work of getting the battery in and out. Highly recommend.
April 2025
The staff name Alex (salesperson) was the best. He gentle and funny. He helped me to choose wiper blades and installed it.
