AutoZone Warren St in Roxbury, MA is a popular auto parts store known for its wide selection of new and remanufactured hard parts, maintenance items, and car accessories. The staff is friendly, helpful, and courteous, often going out of their way to assist customers with their vehicle needs. Many customers appreciate the team’s ability to handle a high volume of customers and difficult situations while maintaining a positive environment for both employees and shoppers. The store's employees are praised for their professionalism and willingness to help, whether it’s checking out a vehicle, replacing a battery, or providing advice on auto repairs. Customers have noted that the staff, including specific individuals, are friendly, understanding, and attentive, making the experience smooth and efficient. Despite busy days and the volume of work, the store consistently offers good service and helpful guidance, making it a reliable place for auto parts and repair support in the Roxbury area.
I’m thankful this store is here because it’s close to my apartment but the service is terrible. Why are there four employees behind the counter but I’m standing here for 20 minutes waiting to buy coolant with a line of three other people behind me?
April 2026
Roger and Simon are the best! Came in to replace my battery and they gave me the best service possible and explaining the steps on how to do it. Great customer service at this location.
March 2026
fulton was great fixing my headlight and simon was very polite
