Aesop is an Australian skin care company established in 1987, known for its high-quality skin, hair, and body care products. The brand emphasizes meticulous attention to detail and sustainability in both its products and store designs. Customers frequently mention the exceptional customer service at Aesop. Many reviews highlight the helpfulness and expertise of the staff, particularly individuals like Olivier, Kristol, Yuki, and Aaron. They are praised for their in-depth product knowledge and ability to create a welcoming atmosphere, making shopping a relaxing experience. Customers appreciate the personalized attention they receive, including hand treatments and tailored advice for selecting products. The ambiance of the store aligns with Aesop's brand values, contributing to a luxurious shopping experience. Overall, Aesop is recognized not only for its premium products but also for its outstanding service, making it a preferred choice for skincare enthusiasts.
Jasmine was extraordinarily attentive with me when I came in the store. Truly such a wealth of knowledge (and a great conversationalist). Aēsop knows how to choose their people well!
June 2026
Very helpful staff. They assisted in putting together a gift box we were going to take overseas and were very happy with the assistance.
June 2026
The staff was professional, friendly, and knowledgeable about the products.
