Allston Auto Works Inc. is highly praised for its excellent service, communication, and quality of work. Customers appreciate the staff, especially TK and Santiago, for their personable, caring, and empathetic approach, making clients feel like part of the family. The team goes above and beyond to ensure a smooth experience, keeping customers updated throughout the process. The business is known for delivering cars that look brand new with a fresh car smell and shine. They handle repairs efficiently, including working directly with insurance companies and arranging rentals through a trusted partner, making the process easy for customers. The shop maintains a clean environment and provides timely service, often exceeding expectations. While it can sometimes be busy, customers find the wait worthwhile given the high standards of quality and care. Overall, Allston Auto Works Inc. is a trusted, reliable choice for auto repairs and restoration, consistently earning high praise for customer satisfaction and professional service.
Amazing work!!! TK and his team does a great job. I'm very happy.
September 2024
TK was amazing. He went above and beyond during the whole experience and knows how the industry works. I was in constant communication and all the updates truly eased the process.
My car came out great and even has a new car smell and shine. I would not bring my BMW anywhere else.
Thanks TK!
August 2024
Very transparent and helpful. Car was spotless when I picked it up. The only downside is that they are busy and it can take a while to get work done!
