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February 2024 by Jonah-Jerrell D.
I needed new headlights and asked if someone would be able to help me install them. How is there going to be four people standing around and not one of them has any experience of installing headlights? The cashier could barely ring up my purchase. I'm sorry but as a customer. I have the right to ask for assistance it's in there policy. That's just pure laziness and you can tell that none of them wanted to help which they could have just said instead of making up a bull face lie. I Will not be returning to this location and If u could give no stars I would.
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February 2024 by Greg S
Fantastic customer service.Tom and Brendan went above and beyond to help me. It totally turned my day around.If you guys are reading this: Thank you for being not just good employees, but simply good people.
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January 2024 by Angela T
Just came back from an outstanding experience at HP AutoZone. We got excellent customer service from Ricardo, who installed our new battery with patience and skill. Thank you! We recommend this store without hesitation.
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December 2023 by Noe Juan
Parts are parts. But staff and service are great.
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December 2023 by Zachary Arbit
Christian was very knowledgeable and helpful. I came inside to buy a part and he gave me a few options which could help me out. Then he even came out to my car and made sure it was installed correctly. I highly recommend Christian and this Auto Zone location.
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December 2023 by Kelly Kenny
I ran in to Auto Zone to grab a headlight bulb this morning. I had planned to YouTube how to replace it when I got home. Instead of waiting for the computer to reload and search for thd bulb, the customer service rep went out to the car and took the bulb out to find the correct replacement bulb. Then he changed the bulb for me! I wish I caught his name. He saved me a ton of time today which is worth more than he knows.
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October 2023 by Sheila Yancy
I went to the Hyde Park store for a new battery. The customer service that I received from Johnathan C. was outstanding and this man deserves a promotion. He took the old battery out and replaced it with the new one. The screws were rusted and it was extremely difficult to get the old rusted battery out but he took his time and was very pleasant and patient while doing it. Thank you for the top notch customer service Johnathan I appreciate your dedication to making your customers happy.
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September 2023 by Andrew Castro
I appreciated the expertise of Raymond who helped me out changing my battery. Turns out I did not need a part I ordered online, instead it was my battery that was the issue. He was very knowledgeable and ended up saving me money!
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September 2023 by Madeleine Kinney
Amazing experience at this location. Raymond really went the extra mile to help me. Will definitely come again if I need help with my battery.
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September 2023 by Higor Andrade
Worst stuff ever, couldn’t even return a car battery with them… they didn’t help at all didn’t even tried
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September 2023 by Michael Benion
Good customer service... Especially store clerk Theo...??
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August 2023 by William Mclean
Depends on which one you go into some of them are lousy and some of them awesome
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July 2023 by G Star
Very unprofessional. Hate going here. Every time I go here the workers are very slow. Some of them just sit around on their phones while customers are waiting in line. Half of the workers don’t even know what they are doing. No customer service at all. They have bad attitudes and rude.
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June 2023 by Brian Celestine
Great to call ahead, part will be pulled for pickup when you get there. Staff is helpful and pleasant.
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May 2023 by Errol Sammy
I purchased a part on Saturday, the sales man told me it’s a transfer from another shop and I’ll be getting it Sunday or Monday. It’s Tuesday evening already and they haven’t called me for my part, where is this shop located, in Japan?
