AutoZone Auto Parts on Gallivan Blvd in Dorchester, MA, is highly regarded for its excellent customer service and knowledgeable staff. Customers appreciate the helpfulness of the team, including the new manager Rick, who ensures that parts are set aside for pickup and offers military discounts. Store manager Ricardo and associates like Amarius and JC are frequently praised for their assistance in finding the right parts, such as fuses and batteries. The staff's friendly and patient demeanor makes shopping a pleasant experience, leading to many customers expressing their intention to return. Overall, AutoZone in Dorchester is committed to providing quality service and support to its customers.
Friendly staff! Easy to locate my parts! Aidan went above and beyond to help me install my new windshield wipers, especially in the rain!! Aidan is genuine, caring and professional! AutoZone is lucky to have him work there! Will be back !!!
May 2026
Raymond at AutoZone did a great job helping me test and replace my battery. He was very professional, efficient, and got everything done in about 20 minutes. Really appreciated the quick and helpful service — highly recommend!
April 2025
New manager Rick answered phone right away check to see if part that was last one in the inventory was indeed on shelf put it aside for me picked up later he scanned My Rewards card gave me my military discount couldn't be happier with the service have been customer since they were Auto Palace on Gallivan Boulevard
