AutoZone in East Boston is a leading retailer of automotive parts and accessories. Reviews consistently highlight the staff as fantastic, super helpful, and incredible. Employees are described as very informative, attentive, kind, patient, and knowledgeable. They provide amazing customer service, even when multitasking or assisting after their shift. Specific examples include helping with battery installation, jump-starting cars, and patiently helping customers pick all the right parts. Staff members have also been noted for going above and beyond, such as helping find items at other stores when sold out. The overall experience is frequently called amazing, with customers stating they would definitely return for future purchases.
Bernaldo D. Has great customer service and was able to help me find exactly what I needed.
January 2025
The manager and the other worker there were absolutely fantastic! I had to get a battery & installment. They were very informative & attentive!! I wish I got both their names but i’m blanking. Thank you guys!! Penelope is thriving because of you! (my car) :)
January 2025
Im really grateful with one of the workers there named Bernaldo he was clocking out from his shift and my car was almost burned out & smoking because it had no oil and I came and he was so kind to help me with my car.