Bender Hatch Insurance is dedicated to providing excellent customer service and tailored insurance solutions for families and businesses. Their experienced team takes the time to understand each client's unique needs, offering a range of insurance products including auto, home, business, and life insurance across Boston and all of Massachusetts. As an independent agency, they work with various trusted insurance companies, ensuring clients receive high-quality coverage at competitive prices. Customers consistently praise the professionalism and efficiency of agents like Ashley Ducrepin, who goes above and beyond to find the best quotes and anticipate client needs. Joanne Dassau has also received accolades for her quick resolution of payment issues, demonstrating the agency's commitment to customer support. Many clients have shared their appreciation for agents like Barbara M. McDonough and Francine Latham for their knowledge and problem-solving skills, making the insurance process easier. Long-time clients highlight Bender Hatch's proactive communication, as seen when agents alert them to potential rate increases and suggest better options, saving them time and stress. Overall, Bender Hatch Insurance is recognized for its exceptional service and dedication to meeting clients' insurance needs.
I recommend Nikki 11/10. She is kind, cares for her costumers, explains things at your level and goes above and beyond to make sure you're taken care of.
August 2025
If I could give Barbara M. McDonough 50 stars, I would. She is smart and fast and efficient and makes every step easy. Can't recommend highly enough
August 2025
Francine Latham was a superstar. I had a problem with paying my auto insurance premium online and Francine was able to text a customer service officer at Plymouth Rock, developed a work-around and arranged to have the late fee waived.
