The staff is very rude . Inconsiderate and pushy i honestly don't use citizen bank . And even more glad I don't now but my job does . And in 15 years of cashing my checks. Never had I dealt with so many issues it's crazy
December 2023
I wasn’t even being helped by Gunti but he interjected himself into my business. He was rude and unhelpful. I called customer service and was able to get what I needed mailed which is an inconvenience considering the branch is two blocks away but it’s better than dealing with that pompous clown.
December 2022
Staff is extremely inconsiderate. Was waiting in line while the branch was still open, but because the teller was so slow, by the time I made it to the front of the line, it had passed closing time and they refused to see me. I’d really recommend that you pick any other branch to visit, or just choose a different bank.
