The Goodwill Store in Boston is a popular destination for bargain hunters and thrift shoppers. Customers appreciate the friendly and helpful staff, who create a cheerful atmosphere while assisting shoppers. Though the store is smaller in size, it offers a good selection of clothing, particularly basics, with many items in excellent condition and some even brand new with tags. Prices are generally affordable, with customers often finding great deals on quality brands like American Eagle and Ann Taylor. While the store has a decent variety of clothes, some reviews suggest that the selection of homewares could be improved. Shoppers have noted that the pricing system can be a bit confusing, as prices vary based on item tags, leading to mixed experiences regarding value. The store is clean, but some customers feel that more mirrors and dressing rooms would enhance the shopping experience. Parking is limited, but public options are available nearby. Overall, The Goodwill Store is seen as a valuable community resource, offering unique finds and a pleasant shopping experience, despite a few areas for improvement.
The staff was very friendly and I found the store to be very clean and organized. Will definitely be returning.
April 2025
Every time I've been to Goodwill they've been very helpful to me! Cashiers are very friendly very helpful if you need something? And cheerful attitude! This is the kind of thing I would love to see for every business! But the Goodwill where I've gone to in Boston definitely is all that and a bag of chips! 😀🙏
October 2024
love this location. half of my jeans are from here. and the staff are so nice! its kind of small but i always find good basics here. and theyre always playing good music :)