HarborOne Bank
BanksHours:
14 W Broadway Unit 120 A, Boston MA 02127 Hours
About HarborOne Bank
HarborOne Bank provides exceptional customer service, consistently described as the best experienced. Reviews highlight the South Boston location specifically, where staff are consistently nice, helpful, kind, and supportive. Employees are noted for being patient, professional, and dedicated, spending extensive time to explain details and guide customers step by step. Service is characterized as seamless, stress-free, and going above and beyond. Assistance frequently includes helping customers open accounts, find the best options for their needs, and understand products like credit cards. Staff also provide excellent support with digital tools, helping clients learn how to use the bank's app, install it, and set it up. This service extends to ongoing help with any questions, aiding with finances, and helping customers save and make money. The overall experience is summarized as great, exceptional, and outstanding, leading to high recommendations for anyone seeking a bank that cares.
Most Recent Reviews
November 2025
I went to this bank because I was tired of getting fees/non- friendly tellers who could care less that my life savings is in their banks n they use MY MONEY to give loans out with high interest rates, yet they don't care to even know my 1st name. Harbor One knows who I am and very friendly to all their clients 😁
February 2025
Alberto Balbi worked as a notary for me. Is really professional, and he explains all of the accounts that the bank offers to me at my age. ⭐⭐⭐⭐⭐
February 2025
I received excellent service from Alberto when I opened my account and learned how to use the features in the bank's app. He still helps me today when I have any questions. I highly recommend him.
More Comments(12)
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