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“was intimidated at first because it’s a cafe in seaport- those can get a little fancy. however, the folks who work there are super friendly, they have public use restrooms for folks who work outdoor jobs, and the baristas kill it every time (Mikayla makes some of THE best drinks i’ve ever had).
expensive if you don’t have a capital one card, but they do a fair number of summer deals!”
“Okay people, it's finally good to go to a credit union that cares. You need loans, notary public, Bank inquiries and life insurance. I really like this place no I'm serious you should come down here and get more acquainted”
8:30AM - 12PM
409 D St, Boston
Banks
“I have been a customer for many years. The people in operations, namely Sarah Cashmir are very knowledgeable, courteous, and extremely helpful. She has helped me with countless issues relative to my account. She is a true asset to Mass Bay Credit Union.”
“We were very please with our new processing rates. Most importantly we were happy that all our point of sale systems were upgraded throughout our 18 restaurants/cafes at a incredibly low cost. ❤️”
8:30AM - 5PM
131 Clarendon St, Boston
Banks
“I opened a business account with brookline a few years and can’t say enough good things, particularly the Clarendon branch. It’s so refreshing to be able to walk into a location where they actually know you and your business. I’ve been so impressed my wife and I set up a personal account as well.Is there service perfect? No. But they actually seem to care and that’s 5 stars to me.”
“Antonio was super helpful in setting up my son's very first checking account...was patient, friendly & make sure he understood everything! Much appreciated!:)”
7:30AM - 3:30PM
10 Causeway St #436, Boston
Banks
9AM - 5PM
48 Salem St, Boston
Banks
“The bankers that I interact with at this branch are amazing and professional. Talking with Danny and Siraj are truly a pleasure. They understand what I was talking about and were able to provide insights. Awesome!”
9AM - 5PM
648 Warren St, Dorchester
Banks
“I had SUCH a pleasant experience. Had no idea this was a BLACK OWNED BANK. I was greeted, assisted and properly informed. I created a checkings account today and left with a goodie bag. I definitely will be back. Mrs Renea was AMAZING and super helpful. I will definitely be recommending to family and friends.”
9AM - 5PM
630 Washington Street Ste 100, Boston
Banks
“The banker named Holly Chung did a wonderful job. She gave me good advice on my finance and processed the papers quickly.
I am thinking of buying first home because she told so many benefits owning a home.”
8AM - 5PM
1 Center Plz, Boston
Banks
“Love the atmosphere! Service is efficient with friendly and helpful staffs. They are appreciative with customer relationships, I can feel they’re genuine in helping me and every customer. I have a wonderful service by Farizky, Mark, and Morris. Very recommended this Salem Five bank branch!”
9AM - 6PM
1333 Boylston St, Boston
Banks
“Stopped by TD Bank Fenway and had a great experience with Justin. I originally went in without knowing I could even get a business credit card, but he made it possible. He took the time to explain all the benefits and showed me how to use it the right way.
Really appreciate the help and highly recommend working with him.”
“Phylissa was great assisting with my accounts, debit replacement and more after I recovered from an cyber attack. I recommend for the kind and efficient member support.”
“I went to this bank because I was tired of getting fees/non- friendly tellers who could care less that my life savings is in their banks n they use MY MONEY to give loans out with high interest rates, yet they don't care to even know my 1st name. Harbor One knows who I am and very friendly to all their clients ?”
“Gisselle & Meghen are always extremely welcoming and always helpful! Im big on customer service and these two ladies are the reason I travel to this location for my banking needs!”
“Booked an appointment the day before to sort out some things with my existing personal account. Michael Fernandes (forgive me if I am misremembering the name) was so professional, efficient, and friendly!”
“Coffee today 6/1/26 was actually extraordinary good, never had a latte this balanced and smooth, it’s an MLB monday so I was surprised by the quality too on such a busy day
Biggest appreciation to the barista who wore glasses, they were very knowledgeable when explaining the coffee to a customer who inquired and it shows in the coffee he makes!”
“I have been a member of ECU since I was 17. My mom was an employee of the gas company and I opened my first bank account there and kept it open and as my main bank account until now that I am in my forties. I have always had a good experience, and they always make me feel like they care about me as an individual. Most recently I got help with a car loan and it was the easiest most stress-free experience for me when buying a car due to the help from the lovely people at the credit union.”
“I've been extremely satisfied with the level of service received from this bank. I am proud and happy that there is a black bank in my community. They cater to the unique services and needs of the demographics that larger banks don't focus on. I find their fees and rates to be very competitive. I love the vision of the leader and their accessibility to the community.”
“I had a great experience at this branch! Irene and Mindy were both incredibly helpful. They made the whole process smooth and easy. Thank you both for your patience and support!”
“I work on one of the upper floors of this building and often go down for ATM, notary, or other services to this branch. Staff is always welcoming and friendly. Never had to wait in a line. Highly recommend.”
“Just wanted to say thank you to the teller from Algeria Saliha. I came in really on-the-go and Saliha helped meet my needs very well. I then came back to withdraw cash and again it was very expedient. About 30 minutes later, I needed more cash because the vendors at the feast don't take credit card.. and just as I was walking into the Bank, Saliha was right there and opened the door for me on her way out because the bank was closing. Another touch of hospitality. Thank you Saliha for helping me out today. I really appreciated it.”
“I may have jumped the gun on this on, like to take back two stars, a recent change of staff has caused some Rudeness. I will leave it at that for the present, Frank, Mahony PS thank you for this opportunity .”
8:30AM - 6PM
636 E Broadway, Boston
Banks
“Our experience here from the very start was SERIOUSLY amazing! Yohanna, Keisha and Nadine were all so incredibly knowledgeable and helpful with getting an account set up to help my grandmother! I would highly recommend this branch!!”
“I had a very positive experience at M&T Bank. The customer service was excellent—everyone was friendly, professional, and genuinely helpful. The branch has a small, welcoming, and cozy atmosphere that makes you feel comfortable as soon as you walk in.
The staff also took the time to explain the different banking products and services available, which I really appreciated. They were patient, informative, and made sure all my questions were answered. Overall, it was a great experience and I would definitely recommend this branch to others.”
“Great customer service! Very professional! Staff was patient, helpful, and made me feel welcome. This is DEFINITELY the branch to visit! Isiah, Federico, Bobby and Valdi are inviting, friendly, and knowledgeable.”
8:30AM - 5PM
1134 Washington St, Boston
Banks
“I would like to recognize Rafaelito for his outstanding customer service.
He helped me find an important letter, and his assistance made a huge difference. Since English is not my first language and Spanish is my primary language, having someone so patient, understanding, and willing to help was incredibly valuable.
Rafaelito was professional, efficient, and genuinely kind throughout the entire process. He took the time to make sure I understood everything and helped resolve my issue quickly.
The bank should be very grateful to have an employee like Rafaelito. People like him make customers feel welcome, respected, and supported. Thank you, Rafaelito Ortiz de Jesus in south end branch, for your excellent service and dedication.”
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“Through our professional relationship, we’ve had the opportunity to see how this team operates behind the scenes and it’s consistently driven by integrity, honesty, and a genuine respect for both the organization and its clients.
The testimonials we’ve captured reinforce this again and again. Leader Bank not only offers highly competitive products and rates, but also equips its team with the tools and support needed to deliver the exceptional customer service they’re known for.
If you’re considering banking services or a mortgage, Leader Bank is a team I confidently recommend.”