Heartbreak Hill Running Company is a friendly and knowledgeable running store that offers a wide selection of running gear, shoes, and apparel. The store has a cute and inviting atmosphere, making it a great spot for those looking for fashionable and functional running items. The staff is very helpful, offering personalized advice to find the right shoes, especially for wide feet or specific needs. They are also supportive of the local running community by organizing free weekly runs and workouts. Customers appreciate the excellent customer service, with staff going above and beyond, including exchanges for defective products even after the return period. The store carries popular brands like Nike and offers items that are often hard to find elsewhere, including special spikes and running shoes in various sizes. Overall, Heartbreak Hill Running Company is known for its attentive staff, quality products, and commitment to helping runners find the right gear, making it a trusted spot for both locals and visitors in Boston.
Extremely knowledgeable staff who will work with you to find the right shoe. great return policy give you confidence that you can try a pair out (indoors) until you find the right one.
February 2026
Never owned a proper pair of running shoes before and Fidelis helped me find the best shoe I think I’ve ever put on my feet. I could not have asked for a better experience here. He and Heather were wonderful to talk to, funny, knowledgeable, and wise! Shoutout Fidelis and Heather, thanks for the Red Bull!
October 2025
Called from 1,980 miles away and had the good fortune of speaking with Finn, who was the absolute consummate professional. Took my phone order with humor, proficiency, and knowledge of the gear purchased, and just made it a delightful overall transaction. A+++, 11/10, would Finn again (Finnegan?).
