I purchased a pair of sneakers about a month ago and they proved to be defective. While they were past the 15-day return period, Justin, the owner, emailed me and told me that they would exchange them for a different pair. Awesome customer service!
October 2023
Taylor was extremely helpful finding me the right shoe, offered to help the second I walked in and was very knowledgeable about what shoes would work for my activities wide feet/low arch. They carry wide sizes in store
October 2022
I went in to buy a new pair of running shoes and I had a wonderful experience. I am by no means a hardcore runner but Fidelis made me feel welcome and took the time to help me find just the right pair. I would highly recommend to my friends in the market for new shoes.