Hotel AKA Back Bay offers a comfortable and inviting stay in a convenient location. Guests consistently praise the courteous and attentive staff, highlighting individuals like Chris and Ryan for their exceptional service. The hotel features well-appointed, clean, and spacious rooms equipped with thoughtful amenities, including complimentary weighted blankets. Many visitors appreciate the blackout windows that ensure restful sleep. The building itself is stunning, contributing to an overall pleasant atmosphere. Guests report great experiences with room service, noting the quality of the food, and commend the hotel for its cleanliness and attention to detail. Even minor issues, like a shower caddy coming loose, are considered trivial compared to the overall positive experience. The hotel's central location makes it ideal for both business and leisure travelers, especially those visiting universities or exploring Boston. With its blend of comfort, excellent service, and convenient amenities, Hotel AKA Back Bay is highly recommended for anyone visiting the Boston area.
Great stay all around. The staff was courteous and attentive. The bed was very comfy and I love that they had a black out windows. My only complaint (very trivial), the shower caddy came off on the second night, one of the black out shades didn’t work, the TP holder was not tight to the wall.
February 2026
Stayed for business, room was clean and accommodating. Chris at the front door was a ray of sunshine so kind and helpful.
January 2026
Comfortable hotel centrally located. Rooms are well appointed. However, it was the staff that made the difference. Everyone made me feel appreciated and special, particularly Chris, the bellman/doorman, whose service and attentiveness was greatly appreciated.
