IT'SUGAR Faneuil Hall
Candy StoresHours:
4 S Market St 1st Floor, Suite s-2005B, Boston MA 02109 Hours
About IT'SUGAR Faneuil Hall
IT'SUGAR Faneuil Hall offers a vibrant atmosphere, making it a fun destination for celebrations, especially for children's birthdays. Guests appreciate the friendly and attentive service from the staff, with some servers receiving high praise for their professionalism and ability to create a welcoming environment. The restaurant is known for its playful decor and photo opportunities, which add to the experience. However, several reviews point out issues with cleanliness, as tables and floors were noted to be dirty, and the overall decor could use some refreshing. While the food generally receives positive remarks, some guests found it to be heavy and not always served hot. The drinks, on the other hand, received mixed reviews, with some describing them as overly sweet. The wait times for both seating and food preparation were also mentioned as areas for improvement. Despite these drawbacks, visitors enjoy the lively atmosphere and the unique menu options, such as rainbow sliders, making it a memorable spot for family outings and special occasions.
Most Recent Reviews
July 2026
Overpriced but they know the tourists will spend the money. The upstairs section feels like an afterthought and disappointing compared to other It'Sugar locations.
May 2026
Great customer service by Yadier. He was very friendly and patient throughout the entire experience and gave delicious recommendations.
April 2026
Had a nice variety of candy, including some unique Pocky flavors. Prices were a bit high—the majority of items I looked at were between $6-20, and not everything had the price labelled—but the staff was friendly.
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