Jimmy Choo at Copley Place is highly recommended for its friendly and helpful staff. Customers praise the team for making them feel comfortable and welcome, unlike other stores that may seem judgmental. The staff is knowledgeable, kind, and efficient, often going above and beyond to assist with specific needs, such as exchanging shoes or ordering sizes not available in-store. Clare, in particular, receives many compliments for her outstanding service, including helping customers find the perfect shoes and ensuring a smooth shopping experience. The store is especially noted as a great place for bridal shoe shopping, with staff ready to provide special treatment. Overall, Jimmy Choo offers a pleasant, non-pushy environment where customers can shop confidently, often leaving with a new purchase or just enjoying the experience.
Clare was great she helped me so much. I felt very comfortable there unlike the other stores that judge you right off the bat. Will definitely be going back.
June 2023
If you’re looking for a new designer piece try Jimmy choo at Copley! Their team is so incredibly helpful! I had to exchange a summer wedge for a bigger size and they were so kind and efficient! Thanks Jimmy Choo, I’ll be back soon!
January 2023
Service is amazing whenever I go! Incredibly friendly, knowledgeable, and helpful. I usually walk out with something, but these SAs have never been pushy with other customers who walk out with nothing or just want to look or try on. I wish they had more of a men’s shoe section though.
