Mass. Eye and Ear, Main Campus is a well-regarded medical facility specializing in eye and ear treatments. Patients have praised the expertise of its surgeons, particularly for procedures like LASIK and rare ear surgeries. Many individuals report positive outcomes and fast recovery times, highlighting the skill of doctors such as Dr. Roberto Pineda and Dr. Dean Cestari. They appreciate the thorough explanations and compassionate care provided during their surgeries, which helped ease anxiety and ensure a smooth experience. However, some reviews indicate that experiences can vary. A few patients expressed dissatisfaction with certain specialists, noting a lack of empathy and poor bedside manners, which contributed to their anxiety during treatment. This inconsistency in patient interaction suggests that while many staff members offer excellent care, some may not meet the same standards of compassion. The facility itself can be challenging to navigate due to ongoing construction and congestion in the parking area. However, staff members are generally helpful in providing directions. Overall, Mass. Eye and Ear is recommended for those seeking specialized eye and ear care, with a strong emphasis on the importance of finding the right surgeon for individual needs.
I needed a rare ear surgery and of course this place, and Dr. De Venencia specifically, were experts in it. Im recovering amazingly and they were just great. If you have something serious going on you want to be here
December 2025
I brought a friend to the eye doctor. It was extraordinarily congested in the parking area and a lot of construction going on. If you don't have your wits about you, you will easily get lost. Luckily everyone who works there knows where things are and we're very helpful with directions.
November 2025
Dr. Shin was thorough and knowledgeable, as well as personable. She explained findings and suggested best treatment ,and was able to have us seen for another brief test in another area to save us a long drive. Her professionalism and personsable nature were much appreciated.
