“Went with my son and his groomsmen wedding party to be fitted for new suits.
Entire staff was on point, professional and made the entire experience relaxing and inviting.
Terrific suits at a very reasonable price.”
“Highly recommend Armand! He was incredibly knowledgeable, patient, and kind. He took his time to help me go through multiple options of suits for an upcoming wedding. I left feeling like I had a genuinely great time and got a great quality suit in the process!”
“Went in to buy a suit for my wedding, left with a new place to buy all my suits and more from now on. Definitely would recommend. Mike helped me look through a ton of fabrics, suit cuts, and price points. There's really nothing like someone sizing and measuring you to exactly the fit you want. Mike was very fluent on how the suit is cut and should fit. He was not just taking measurements and sending them off. When the suit came in it fit perfectly and Mike showed my certain aspects of the cut specifically to my body type. He knows his stuff.”
“Had a couple questions about ordering online, as we live outside of MA. The person on the phone was super helpful and helped address all my questions. Overall great customer service so far. Just placed my online order!”
“About?? their ??business??. Came in for my son's prom 2 days before and Goddi was able to take care of us from start to finish. He did his THANG, was very professional, and we are grateful. Pants were tailored and ready the next day! Porta Classica...thank you??”
“What can I say about Daiane, she is truly a gem! We had some confusion with my client’s appointment, and without her, the fitting wouldn’t have been able to happen. She was professional, accommodating, and simply amazing. As a wedding planner, this is exactly the kind of vendor and company you hope to work with. Thank you, Daiane..you’re the best!!!!”
“This Tailor saved my day! I needed a last-minute alteration for a dress for a wedding. He was kind enough to do it the same day and not only that, he also hand delivered it to my hotel on his way home. His service is top-notch and I am so grateful for him Being able to hem my dress with such short notice! Came out beautifully! True miracle”
“As a lawyer, I regularly buy stylish but fully professional attire: suits, blazers, dress pants and collared shirts, from Antoine, who has excellent taste in terms of quality clothes he imports from Italy and Europe–and on top of that Antoine has a very warm and engaging personal manner. Highly recommended!”
“Jeff and his team at 9 tailors created for me an amazing bespoke 4 piece suit with jacket, vest, skirt and pants with the finest Italian wool in a distinctive style that live up to my exacting, some may even say impossible, standards. I thoroughly enjoyed working with Jeff from the initial consultation, to designing the suit, to the many fittings that make everything just right. Jeff is the ultimate professional, going out of his way to ensure the final products are exactly as I had imagined with the perfect fit. He listens and cares, and that makes all the difference in the quality of the experience. I enjoyed creating a truly bespoke suit with my own design using the wide selection of the best fabrics from Italy and statement accessories sourced by 9tailors. His team is always so polite, responsive and helpful. I love my suit and look forward to wearing it on many occasions. The experience and end products were worth every penny. Thanks Jeff! And hope to see you guys again in the near future for another fantastic suit.”
“I had an amazing experience at Jos. A. Bank on State Street in Boston. I needed a quick turnaround on tailoring before a job interview, and while they initially said they couldn’t fit me in, after speaking with them on a personal level, they decided to show compassion and help me out.
The staff was professional, kind, and incredibly helpful...truly exemplary service. A special shout-out to Ryan, Leena the tailor (forgive me if I misspelled your name), and the gentleman whose name I didn’t get who tied me a perfect double Windsor.
Such a pleasant experience overall — thank you all for going above and beyond!”
10AM - 6PM
85 Newbury St, Boston
Mens Clothing
“Highly recommend if you are looking for a suit or a nice blazer and pants. Maggie is absolutely wonderful - she measured me and helped figure out a fit and style that would work with my body. She also helped me pick out colors that work well together, and has such an eye for finishing touches including the pattern inside the jacket and button colors. Maggie made this such a positive and enjoyable experience, and I strongly recommend paying her a visit!”
10AM - 9PM
450 Washington St, Boston
Mens Clothing
“I had the best customer service experience at Kiehl’s inside Macy’s in Boston, thanks to Lisa Español! She is truly amazing. From the moment I walked in, she was welcoming, knowledgeable, and took the time to understand my skin concerns. She explained everything clearly and recommended products that were perfect for me.
Since following her recommendations, my skin has changed so much,
it looks healthier, smoother, and more radiant. I’m so happy with the results!
Lisa is the best, and I will definitely continue shopping with her. Highly recommend asking for her if you visit!”
10AM - 8PM
10 Summer St, Boston
Mens Clothing
“Really nice store — but the fitting room policy is just ridiculous. It totally kills the shopping vibe and makes it impossible to buy anything with confidence. If this is the level of customer experience we’ve come to in this country, that’s honestly just sad.”
“I’m a longtime fan of the store and was worried it wouldn’t be the same after it moved locations. Luckily the soul of the place is very much intact and I was helped by Eric, who was very knowledgeable and answered all of my questions. The homemade candles they carry are beautiful and the one I gave as a Christmas gift was a huge hit!”
10AM - 8PM
125 Seaport Blvd, Boston
Mens Clothing
“Beautiful store, great selection, amazing service, particularly grateful for Mary Claire for helping us with exchanging some sale items we bought online. It's always fun to come in and explore and enjoy the vibes and sunlight in the store.”
“I had an excellent experience at this location! The store itself is beautiful and elegant, with meticulous detail to how everything is displayed, from apparel to accessories. Sonia helped me select several shirts and gave me suggestions on how to maximize their style. She was very kind and understanding to my needs. Sonia gave me her business card and told me to not hesitate to give her a call and/or schedule an appointment next time I come in. 10/10 recommend!”
11AM - 6PM
52 Seaport Blvd, Boston
Mens Clothing
“Filson's Boston store delivers a top notch customer experience. In addition to a great selection of Filson products, the staff is first rate. They are knowledgeable about each product and handled a recent exchange with ease. It's always a pleasure to stop here when in Boston.”
10AM - 7PM
56 Seaport Blvd, Boston
Mens Clothing
“The store is small compared to their other stores, but the staff is always friendly and the store is always neat. Other reviews complained about the selection and at times it can be limited but their inventory is geared towards their customers. Usually I’m able to get what I want at this location and oftentimes if I’m not it’s not available at any of the other nearby locations. It’s a well suited store for our neighborhood.”
“Friendly, personalized service with a great selection, from classic suitings to contemporary jackets, outerwear and accessories. Ari stands apart in providing dedicated service and attention to detail. There is none better.”
11AM - 6PM
116 Newbury St, Boston
Mens Clothing
“I’ve been a loyal customer of Riccardi for the past couple of years, and I must say, I’ve always been treated with the utmost respect and professionalism. The staff is incredibly knowledgeable and friendly, never making any assumptions about my preferences or budget. While some items may be more expensive than I usually see, that’s not a reflection of the quality or value of the products.
I wish the City of Boston had the resources and support to ensure that Riccardi continues to thrive and become a beloved business that remains for many centuries to come. They truly deserve the recognition and accolades they receive, and I’m grateful for the wonderful shopping experience they provide for my family and me every time we visit.”
“I’ve done many online returns here and generally have had decent interactions with the cashiers. They never act annoyed with me for doing a return, which is sad to say has been normalized behavior at many other retail stores. Great job ON for continuing to hire store workers who can get the job done quickly and efficiently without attitude!”
10AM - 7PM
62 Seaport Blvd, Boston
Mens Clothing
“Lulu's new massive store at 395 Congress Street is gorgeous. I think I counted 20 different women's leggings styles in-store?! Incredible. And the staff was so kind and helpful.”
10AM - 8PM
328 Newbury St, Boston
Mens Clothing
“I was having trouble returning a item at the store so they redirected me to the customer service on the app and I got the agent Morgan. S which was a really helpful and made it so easy to understand. The vans have always given me 100 % and I have never had a bad experience at vans.com”
10AM - 7PM
79 Seaport Blvd, Boston
Mens Clothing
“My experience at Indochino Seaport was made truly pleasant thanks to Jacobie, one of the team leads. His personable demeanor and relaxed, professional approach immediately put me at ease.
During my delivery appointment, the pants that had been fitted for me unfortunately came back the wrong size — off by six sizes. Jacobie handled the situation exceptionally well. He took full ownership, refitted me for the correct size, refined the jacket fit, and even offered a generous delivery discount on a new shirt purchase to make things right.
It’s rare to encounter someone who combines professionalism, empathy, and great customer service so seamlessly. Thanks to Jacobie, what could have been a frustrating experience turned into a positive one. I truly appreciate his effort and attention to detail — he’s a great representation of the Indochino brand.”
“As soon as I walked in, the staff was welcoming and helpful. My girlfriend was looking for new heels, and with the staff’s assistance, she found exactly what she wanted. I hadn’t planned on buying anything, but I ended up picking up a few items too. I even hit it off with one of the staff members who’s also into cars like me. I definitely recommend this place—especially with a second floor opening up soon!”
“I had a really nice experience, there was help and support for what I was looking for, and needed. Not sure what the gentleman's name was, but he was really nice.”
11:30AM - 9PM
407 Blue Hill Ave, Boston
Mens Clothing
“Streetwear
Streetwear clothing
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Urban streetwear
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“Outstanding Service from the J.Crew Team
I can’t thank the J.Crew team enough for their incredible help. On the day of my sister’s wedding, we realized my nephew didn’t have his suit pants. The team immediately jumped into action and worked tirelessly to find him a full suit that matched perfectly.
Their professionalism, kindness, and quick problem-solving truly saved the day. Exceptional service, they turned a stressful moment into a happy memory!”
“I visited this store for an assignment and management was helpful in assisting me and was kind enough to hope I get an A on the assignment. I enjoyed my conversation with the employees here.”
“I am not one to typically write a review, but Giuliano was so helpful that I wish I could give 7 stars. I walked in completely clueless looking for my first Tux for an event, and he walked me through everything. What I needed, what was included, and pricing was clearly laid out in front of me which I really appreciated. Additionally, the sizing/measurement process was very detailed and he put in an incredible level of care to make sure everything was settled. A lot of rental facilities do not worry much about fit and sizing besides getting you in/out the door, and this is so far from the experience I had with Giuliano. I left confident that my rental will fit perfectly and present well, and I cannot forget to mention he saw me on his one day off when I strolled up to the door. He truly cares about his clients, and I know I will be coming back repeatedly for every rental need I have going forward!”