The Filson store in Boston is a 3,000-sq.-ft. space offering the brand's full line of men’s and women’s apparel, luggage, bags, and accessories. The store blends a Pacific Northwest spirit with New England coast elements, anchored by a large Douglas fir trellis and a historic mountain mural. Its presentation features driftwood, brass fixtures, and millwork, creating an enjoyable ambiance reminiscent of an antique barn with plenty of space to linger. Customers consistently praise the exceptional customer service, describing staff as excellent, kind, and engaging. The team is noted for going above and beyond, providing knowledgeable, non-pushy guidance, locating items from the stockroom, and even offering local recommendations. The products receive high acclaim for their consistent quality, longevity, and heritage designs, seen as on par with more expensive brands. The store carries a generous range of excellent core and seasonal items. Some feedback notes a desire for more development in the women's collection, hoping for more than just pink and strange prints and instead offering muted basics. Overall, the location is considered a great representation of the Filson brand, highly recommended for anyone into heritage outdoor goods.
I tool a favorite hunting jacket into the store and met with Greg Hoffman to see if it qualified for the lifetime repair guarantee. It was in bad shape. Greg and Filson were awesome - they sent it out and repaired everything. This was not an easy one to fix. Thank you Greg!
July 2025
Treated us with kindness and respect! You did a great job! We recommend!
June 2025
Great store and love to stop in and chat to the terrific employees about all the Filson gear
