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December 2023 by Taste Sweet
I was sold expensive use products.customer service specialist not good people especially the Hispanic female.
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October 2023 by Jorge Lithgow
Very good professional customer service
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September 2023 by K D
They helped my grandpa buy a phone, told him he'd pay FULL PRICE because he already used his upgrade, but now that he wants to return the flip phone, they can't accept it because it's "now considered an upgrade". They do a PISS POOR job of explaining their terms and then rip you off!! And still tried to get another $30 out of us to switch his line back over to a touch screen!! They should be ashamed of themselves for ripping. People off that way. They just lost 2 customers of over 5 years, because the phones will be unlocked and transferred to another service!!
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August 2023 by bella bella
Worst experience EVER! The issue has yet to be resolved going over a month now, completely unacceptable.I know one thing for certain I will be complaining to corporate. People not liking their JOB has NOTHING to do with the service I should have received. No one cared it’s all about taking your money then saying solve your own problem. The amount of patience I had with y’all and it’s still crickets.
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July 2023 by David Harris
Friendly young lady was super helpful fixed the problem I had.
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June 2023 by Columbus Astrid Avenue
They scammed my grandma selling her things she didn't need. She can barely use her phone yet they sold her 3 tablets.
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January 2023 by Francis julyflores
That store is run by teenagers. Worst service ever as well they had multiple problems with systems leading to constant overcharging. However, it’s the few corporate stores in area making difficult to find an alternative. And the attitudes and tantrums as the members sneak to the back to avoid customers they’ve wronged. Doesn’t get any worst and I wish I was making this up. SMH.
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January 2023 by Melecia Pincock
I received excellent service all the time I go there
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December 2022 by Jackee Santiago
They're very helpful with this store the only thing I don't approve of is having to pay $5 to pay your bill over the counter
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October 2022 by Len
Great selection of phones and other things that this Metro
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September 2022 by jerry cooper
That's a nice picture or T-Mobile
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July 2022 by James Montealegre
Watch out for the $50 discount upgrading device as you will not be able to get a refund or unlock your phone even paid in full(DO NOT TAKE THIS DISCOUNT). Excellent customer service by the agent and the manager for informing us after the fact. "just check below the receipt for info".
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July 2022 by Janine Rivera
Worst customer service from a girl by the name of Kim. Terrible would not recommend
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June 2022 by Nicole Kravchuck (Nikki)
They say it's 50 yeah to walk in door and give u a 20 min session that won't help it's a waist of 50.00 . Online they have all kinds of freeze belts and stuff. I'm just saying 1600 for 5 treatment. I spent 250 on a machine that I can use when ever I want. everywhere else wants 1600 and up . I'm saying nothing bad about any of them for people that can spend 1600 fine I just won't do it. I only needed 3 sessions and u have to buy 6 or up
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April 2022 by Carlos Tejeda
If you travel outside the country there's no way you can reach metro you get blocked.
