Metro by T-Mobile provides a mixed experience for customers. While the staff is generally helpful and goes the extra mile to assist customers, such as helping with account access and device transfers, there have been some complaints about the pricing structure. Some customers felt the $5 counter payment fee was unnecessary, and the cost of in-store treatments was perceived as high compared to at-home alternatives. Overall, the reviews suggest Metro by T-Mobile offers good customer service, but there are areas where the business could improve its value proposition for customers.
Gud gurl she process my bill and I knew what phone I wanted and it was retail pric but sayo is my gurl if is not her I never know what I'm doing it she do the best job . See her great customer service and great with knowing
April 2026
Process my payment and fix my poo hone from fr3ezing - otr78122 is so nice and fast she knows her thing
April 2026
EVERYTIME I GO SAYO TAKES GOOD CARE OF ME - THANK YOU FOR TAKING YOUR TIME TO SET MY NEW TABLET UP AND INFORMING ME ABOUT ONLINE PAYMENT
