Norfolk Hardware & Home Center is a large, family-owned hardware and home improvement store that has been operating since 1934. It offers over 40,000 square feet of products and services, including kitchen cabinets, design, remodeling, and one of the area's largest paint departments serving both homeowners and contractors. The business is known for its old fashioned service and is a valued community store. Customer service is consistently described as fantastic, amazing, and friendly. Staff are knowledgeable, kind, and in a good mood, with many people always willing to help. Employees often assist customers in finding specific items, acting like a personal shopper and providing a high level of assistance through trial and error if needed. This exceptional service makes shopping there fun and leads customers to choose it over big box stores. The store is a valuable asset to the community, carrying a wide range of hardware items and special parts that can be difficult to find elsewhere. The environment is supportive and dynamic for employees as well, contributing to a positive experience for everyone.
Amazing Customer Service! Very knowledgeable and always get me in and out quickly!
May 2026
Helpful and knowledgeable staff who don’t just “make the sale”, but earn a customer’s loyalty with kindness and patience.
January 2026
Great hardware store has everything I need. Staff was very helpful and helped bring items to my car & load them in. Very kind staff and items are reasonably priced. Ill keep coming back because they do their job right!
