Quest Diagnostics
Medical LabsHours:
280 Washington St Suite 101, Brighton MA 02135 Hours
About Quest Diagnostics
Quest Diagnostics provides a range of testing services, including COVID-19 antibody testing, which requires an appointment. Located across from St. Elizabeth's Hospital Emergency Room, the facility offers routine lab tests, pediatric specialty services, and wellness assessments. The hours of operation are Monday to Friday, from 8:00 am to 5:30 pm. Patients are encouraged to visit the website for preparation tips and to schedule appointments. Many reviews highlight the exceptional staff, particularly the phlebotomists, who are noted for their professionalism, kindness, and calming presence during blood draws. Customers report quick service, often being in and out within 10 to 15 minutes when arriving on time for their appointments. However, some visitors have mentioned occasional understaffing and longer wait times for those without appointments. Overall, Quest Diagnostics is regarded as a reliable choice for lab tests, with friendly service that enhances the patient experience. Visitors are advised to book appointments online and allow some flexibility in their schedules to accommodate potential delays. The location, while described as mediocre, is supported by a dedicated and cheerful staff that makes the process smoother.
Most Recent Reviews
July 2024
Pretty much your average quest. Certainly better than some that I’ve been to and worse than others. But it serves a purpose: blood labs covered by insurance. If your PCP doesn’t offer bloodwork directly, I’m not sure where else you can go.
July 2024
Benny was the most amazing phlebotomist I have ever met. Incredibly kind and such a calm presence to have when getting blood drawn. Her training and professionalism made this experience so quick and easy. Hands down the best location to go to! I was in and out in less than 10 minutes. Thank you Benny!
May 2024
Had a great experience here last week. The phlebotomist (I think her name was Deanna) was very professional, experienced, and friendly. I had a large collection and she handled it perfectly. I was apprehensive going into it but it went smoothly.
More Comments(63)
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