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January 2024 by Marcus Docherty
Was there in November, my salesperson (Ella), was very welcoming, attentive and knowledgeable. She had excellent customer service and welcomed me in with a warm smile. Highlight of my trip!
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January 2024 by Kevin McNicol
I walked in last week to the store at Copley. I’m not the clientele at all. Guy named Rob came over to help. Dude was so down to Earth and helpful and informative. I’m going to buy your product because of this guys attitude. And also your clothes are nice as hell. Give that man a raise.
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July 2023 by Phil C
Sam at the Coply store was extremely helpful and efficient. I had issues with the website consistently rejecting my CC card input, although it was correct. I called the 1800 number for assistance and was directed to the Copley store.Just an excellent customer service experience.
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June 2023 by Natalie L.
Our salesperson, Eric, was terrific. But not happy you had no S or M for women in shirts. The ones I wanted. Store virtually had no smaller sizes for Men or Women.Get smaller sizes in stock! But Eric went above and beyond to find the sizes I needed and gave them sent so all good.Always a fun experience to shop at TB in Copley in Boston.
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May 2023 by Jess G
Defective clothing. I purchased a shirt for $150 and with one wash, the color completely changed. My family (who had all admired the original color) were with me when it happened and were all shocked!
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September 2022 by Solo Traveler
always love their long sleeve teens, came back for more. Great location within a mall, not too crowded. The assistants are very attentive and helpful. Thanks to Cody for your great service.
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July 2022 by Matthew Lyons
Excellent service.
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April 2022 by anjali bhutani
I went to the store in Boston. Firstly, don’t come talk to me if you’re going to be racist. this guys named Scott, very rude!! I am a regular customer and usually make purchases at the DC store, where ironically the people are decent. I wouldn’t recommend going to this store and don’t think i’ll be going in ever again. So, Scott if you’re reading this you really need to bring major changes in your behaviour and take this attitude where it is taken. Thanks !
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March 2020 by rebecca bernat
Such wonderful and helpful staff. Glorious cloths and coffee! Love Tommy B
