Trend Boston, a family-owned and operated store located in Boston, MA, is a premier destination for shoes and outerwear. They offer a wide variety of unique, quality products from top brands like Red Wing, Blundstone, Birkenstock, Toms, Arc'teryx, On Cloud, Rieker, Dansko, Pikolinos, Canada Goose, and more. Customers often highlight the exceptional customer service, with many praising the staff for their understanding and helpfulness. One customer noted the owner’s assistance in finding the perfect On Cloud sneakers, describing the service as 10/10. While most staff are knowledgeable and courteous, there were a few mentions of less experienced associates needing more product knowledge. Many shoppers have had positive experiences with exchanges, particularly with sizes, as the store is accommodating and willing to help. Overall, Trend Boston is highly recommended for anyone looking for quality footwear and outerwear, with a commitment to customer satisfaction and a wide selection to choose from.