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February 2024 by Reginald Vilcine
Very good
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February 2024 by Phil Stanley
Hyde Park UHaul was well organized. Van rental was easy and the vehicle was clean.
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February 2024 by whinehousted33
This is the best location ever !!! They accommodated me to the max after I had made a mistake with my order I really appreciate the the guy who was there tonight !!!!! ????
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February 2024 by Jessica Forman
Worst experience I’ve had at a U-Haul location and I’ve rented from them 5+ times in recent years. No communication from the person behind the counter for drop off, told me I was all set and would get an email receipt, ended up leaving my reservation open for multiple days afterwards. The reservation didn’t get closed out until I called corporate to figure out what was going on. Won’t recommend this location in the future.
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February 2024 by Sherly Jean-Baptiste
There was not a drop of gas in the vehicle but I was told it had a little less than a quarter tank and I should bring it back with that much in it. Also I'm convinced the mileage in the truck was tampered with. I had to pay for an additional 200+ miles when my destination was only 15 miles away. I would have had to go back and forth 5 or 6 times to accumulate that mileage and I only had the truck for 1 day. Uhaul stole $300 from me and I will make it my business to tell other people not to do business with them! ZERO STARS is my rating.
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February 2024 by Pamela Thompson
I arrived late, just after Jeffrey had closed up shop. I thought I could pick up my van after hours. Jeffrey re-opened for me and set me up with a truck. He stayed after hours and was very helpful.
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February 2024 by Marvalynn Bailey
it wasn't the best
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December 2023 by R R
The staff was very helpful and the vehicle was reliable
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September 2023 by Gina Alfonseca
Trucks are old & very dirty. The young men working that day were very slow working and seemed bothered to have to deal with clients. Not very helpful.
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September 2023 by Makarand Zende
The ease with which I was able to plan my move-out to my new apartment in a cost effective way!
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September 2023 by john barrington
I found a lot of candy and old trash wedged behind the seats during my move. The inside bed of the truck was also littered with trash. The check-in experience left alot be desired as yet again this location did not have moving blankets. The manager on duty could also not seem less interested in my suggestion of opening some of their retail blankets and renting those out. The overall experience left a lot to be desired and I will probably seek out an alternative company in the future.
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September 2023 by Amara “SUNNY” Smothers
After I moved in and returned my truck. The worker Joseph saw my two pairs of new shoes in the front windshield and I forgot them. He admitted to seeing my shoes and now they're stolen. I need to file a claim. Worst experience ever
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September 2023 by Caliga
Everyone that works here was helpful & polite. The truck we rented was clean & In good working order
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June 2023 by Jeffrey Osburn
Renters beware!! Rented a car hauler that was in horrible mechanical condition unbeknownst to me. Uhaul roadside assistance said " I can't believe a uhaul facility let this off their lot in this condition. "
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May 2023 by Stephan Oliveira
It was dirty, I had to clean it. The cab smelled like urine. When I returned it, I was trying to tell them but they weren't interested.
