I'm on the fence about this because the location, although it was closed, did what they were supposed to do. The address, however, is not on the building. Then there is the issue of difficulty using the app for self pickup. U-Haul phone rep was very helpful and friendly though.
The employee at this location on Nov. 27 was super rude and failed to provide the utility dolly. Also the location had no dropbox or key slot so I had to wait almost 3 hours over the phone to get instructions on how to drop off the key. Please stay away from this place!
Employee was too busy to hook up my car hauler so I did it jacknifed on the. Highway, they're insurance company REPWEST DWNIED MY CLAIM after U-HAUL told me customers are not allowed to touch trailers and it was their fault.
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